I live in Kentucky. When I logged into my SBI Express Remit account I got following message “Due to regulations applicable in your state of residence in USA, we regret that, at present, we are unable to continue offering SBI Express Remit – US (our product using direct debit facility through ACH) till further notice. We are engaged in meeting the state’s current regulatory requirements, and it will be our endeavor to restore to you at the earliest the convenience you have been enjoying. Meanwhile, you may use the aid of Rapid Remittance (Web-assistance for tracking wire transfers) when you use wire transfer from your bank to send funds to your beneficiary accounts in India.” and also noticed that Fund Transfer (remittance) options menu has disappeared.

Issue: According to new regulations you can use SBI Express Remit in you live in the following states “Alaska, Arkansas, California, Florida, Georgia, Illinois, Iowa, Kentucky, Louisiana, Maine, Michigan, Montana, New York, Oregon, Rhode Island, South Carolina, Texas, Vermont, Washington (state), West Virginia, and Wyoming.”

My Case: Actually I live in Kentucky, but I had my old Pennsylvania address in my profile. I had to change my profile address to the current Kentucky(KY) address and uploaded address proof document (Utility Bill with KY address). Once SBI verified I am able to Remit money using SBI Express Remit.

Here is the FAQ I copied from remit.onlinesbi.com about this issue

How do I register for SBI Express Remit-US remittance services?
SBI Express Remit – US (direct debit using ACH Mechanism in USA) is currently available only in the following states and territories in USA:

Alaska, Arkansas, California, Florida, Georgia, Illinois, Iowa, Kentucky, Louisiana, Maine, Michigan, Montana, New York, Oregon, Rhode Island, South Carolina, Texas, Vermont, Washington (state), West Virginia, and Wyoming.

If you reside in any of these states then you can use SBI Express Remit – US, otherwise you can take the aid of our SBI Rapid Remittance Product which is a web assistance provided to facilitate and expedite the processing of money transfers to India through standard wire transfers or transfers using Internet banking from the remitter’s bank account in USA.

If you don’t live/reside in above states and want to use e-transfer (ACH), you might want to consider using other Online Transfer methods which is listed here